Sales Policy

We thank you for your reservation. Please take note of our sales policy:

• Valid credit card required as your reservation guarantee.
• Check-in time is after 14:00 on arrival day.
• Check-out time is before 11:00 on departure day.
• Late check-out may result in extra charge.
• Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.

Please do not hesitate to contact our reservation office at the following e-mail address: hello@vgb.hr for any additional info. Hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error. Total account settlement will be done by hotel's front desk at the end of your stay.

Cancellation Policy

The Villa Giardino Heritage Boutique Hotel is an oasis in the heart of the historic center of Bol where every guest reservation is both necessary and unique to us. We are a small business and cancellations affect us significantly. In the unlikely event that you must cancel your reservation, please understand that we must ask you to take financial responsibility for your entire reservation regardless of the reason.

The reservation will be held by 24:00, on arrival date, unless arranged different.

In case of no show, we will apply a cancellation fee of 100 % of reservation value:

• In case of cancellation 30 days before arrival , we charge a cancellation fee of 0% of the reservation value.
• In case of cancellation 30-0 days before arrival , we charge a cancellation fee of 100% of the reservation value.

Prepayment

• Prepayment is possible by credit card (Visa, Master) or by bank transfer (IBAN).
• Please let us know what type of payment you prefer.

Reservations

• Without prepayment, we can not keep the room/s for more than 5 days.